All services provided in our store and registered at marjesstudio.com belong to our company MARJES STUDIO İÇ MEKAN E-TİCARET LİMİTED ŞTİ and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected, and how and in what way this data is protected.

Some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members by filling out various forms and questionnaires on our Membership or Store is collected by our Store due to the nature of the business.

Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then after logging in, this selection can be changed in the account information section or notified via the link in the notification message received.

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the “User Agreement” we have made with our Members.

In order to identify problems with the system and to quickly resolve problems or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or by parties with whom it cooperates, beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our Store may be used by our company and parties with whom it cooperates for various statistical evaluations, database creation, and market research, without revealing the identity of our members, beyond the purposes and scope defined in the “Membership Agreement.”.

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things to look out for to know that you are on a secure site. One is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used in connection with the sales transaction process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for questioning. If the usability of the card is approved, the shopping is continued. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment / billing / delivery address information of the orders placed online by credit card is audited by our company against Credit Card Fraud. For this reason, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address / telephone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
All the information you provide during membership registration can only be accessed and changed by you. If you securely protect your login information, it will not be possible for others to access or change your personal information. For this purpose, membership transactions are conducted within a 128-bit SSL security zone. This system is an international encryption standard that cannot be broken.

Internet shopping sites that have a help or customer service line and provide clear addresses and phone numbers are preferred more nowadays. This way, you can get detailed information about all the issues that come to your mind, and you can obtain more reliable information about the trustworthiness of the company providing online shopping services.

We recommend paying attention to the company's full address and phone number on online shopping sites. If you are going to shop, take note of all the phone / address details of the store where you are purchasing the product before you make your purchase. If you do not trust them, call to confirm before shopping. All information about our company and our location is indicated on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information, which you will send to us via credit card mail-order method, will be stored by our company in accordance with our privacy policy. This information is kept for 60 days against possible chargeback disputes that may arise with the bank and is then destroyed. Regarding the amount of the products you ordered, you can naturally dispute with the bank if any amount other than the mail-order form fee approved by you, which you will send us in exchange for the product price, is charged to your card, and since you can prevent the payment of this amount, it does not pose a risk.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases specified below, our Company may disclose the information of users to third parties outside the provisions of this “Privacy Policy”. These situations are limited in number;

• To comply with the obligations imposed by the rules of law issued and in effect by the competent legal authority, such as laws, statutory decrees, and regulations;
• In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
• Requesting information about users for the purpose of conducting a duly conducted investigation or inquiry by the competent administrative or judicial authority;
• Where it is necessary to provide information to protect the rights or safety of users.

E-MAIL SECURITY

Never include your credit card number or passwords in any e-mails you send to our store's Customer Service regarding any of your orders. The information contained in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users who visit our store and users' use of the website by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they stay on the site, and contributes to the dynamic generation of advertisements and content from user-specific designed user pages. The technical communication file is not designed to retrieve data or any other personal information from main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from being sent or to receive a warning when a technical communication file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or sending e-mail to users or publishing it on its site. If the provisions of the Privacy Policy are changed, they shall take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@marjesstudio.com. You can also reach us using the contact information below.

Company Title: MARJES STUDIO INTERIOR E-COMMERCE LIMITED COMPANY
Email: info@marjesstudio.com