{"id":10977,"date":"2025-10-15T18:35:59","date_gmt":"2025-10-15T15:35:59","guid":{"rendered":"https:\/\/marjesstudio.com\/?page_id=10977"},"modified":"2026-04-21T09:26:47","modified_gmt":"2026-04-21T06:26:47","slug":"iade-ve-degisim-sartlari","status":"publish","type":"page","link":"https:\/\/marjesstudio.com\/en\/iade-ve-degisim-sartlari\/","title":{"rendered":"RETURNS AND EXCHANGES POLICY"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1496940694752\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1484657273903\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-68efbf31a0b35\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-68efbf31a0b35 wd-title-color-default wd-title-style-underlined text-left vc_custom_1760542533786 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >RETURNS AND EXCHANGES POLICY<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1760541835211 vc_row-o-equal-height vc_row-flex wd-rs-68efbc7e6cdc3\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1484657119633\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-69e7189656ba2\" class=\"wd-text-block wd-wpb reset-last-child wd-rs-69e7189656ba2 text-left\">\n\t\t\t<h3 data-start=\"234\" data-end=\"278\"><strong data-start=\"238\" data-end=\"278\">Chapter 1 \u2014 Right of Withdrawal and Request for Return<\/strong><\/h3>\n<p data-start=\"280\" data-end=\"532\"><strong data-start=\"280\" data-end=\"328\">MARJES STUDIO INTERIOR E-COMMERCE LIMITED COMPANY<\/strong> From now on <strong data-start=\"343\" data-end=\"355\">\u201cMarjes\u201d<\/strong> will be referred to as), their customers the products they purchased <strong data-start=\"416\" data-end=\"470\">within fourteen (14) days from the invoice date<\/strong>, under the warranty period <strong data-start=\"495\" data-end=\"519\">continuous return<\/strong> recognizes the right.<\/p>\n<p data-start=\"534\" data-end=\"655\">For an uninterrupted refund request to be valid, the products must be returned in accordance with the following conditions:<\/p>\n<ul data-start=\"657\" data-end=\"950\">\n<li data-start=\"657\" data-end=\"704\">\n<p data-start=\"659\" data-end=\"704\">The product must not be damaged.,<\/p>\n<\/li>\n<li data-start=\"705\" data-end=\"752\">\n<p data-start=\"707\" data-end=\"752\"><strong data-start=\"707\" data-end=\"739\">In original box and packaging<\/strong> should be,<\/p>\n<\/li>\n<li data-start=\"753\" data-end=\"823\">\n<p data-start=\"755\" data-end=\"823\"><strong data-start=\"755\" data-end=\"810\">All documents, such as invoices, shipping labels, etc., are complete.<\/strong> should be,<\/p>\n<\/li>\n<li data-start=\"824\" data-end=\"888\">\n<p data-start=\"826\" data-end=\"888\">The package contents, including accessories and user manual, must be complete.,<\/p>\n<\/li>\n<li data-start=\"889\" data-end=\"950\">\n<p data-start=\"891\" data-end=\"950\">If possible, a short note explaining the reason for the return should be included.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"952\" data-end=\"955\" \/>\n<h3 data-start=\"957\" data-end=\"1019\"><strong data-start=\"961\" data-end=\"1019\">Chapter 2 \u2014 Customer Responsibilities and Shipping Conditions<\/strong><\/h3>\n<p data-start=\"1021\" data-end=\"1080\">The customer's obligations during the return process are as follows:<\/p>\n<ul data-start=\"1082\" data-end=\"1468\">\n<li data-start=\"1082\" data-end=\"1328\">\n<p data-start=\"1084\" data-end=\"1328\">To ensure the product is delivered safely to Marjes <strong data-start=\"1139\" data-end=\"1169\">correct and complete address information<\/strong> It should be written. Shipments where only the address is specified without the company name may be lost by the carrier or delivered to the wrong person\/institution.<\/p>\n<\/li>\n<li data-start=\"1329\" data-end=\"1468\">\n<p data-start=\"1331\" data-end=\"1468\">The product will not be damaged <strong data-start=\"1362\" data-end=\"1393\">It must be securely packaged<\/strong> and during shipping <strong data-start=\"1416\" data-end=\"1467\">The product should be insured based on its sales price.<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1470\" data-end=\"1535\">Marjes, <strong data-start=\"1478\" data-end=\"1534\">cannot be held responsible for lost or damaged products<\/strong>.<\/p>\n<p data-start=\"1537\" data-end=\"1652\">Also <strong data-start=\"1544\" data-end=\"1601\">Shipping costs for product returns are the buyer's responsibility.<\/strong>.<br data-start=\"1602\" data-end=\"1605\" \/>Marjes is not responsible for shipping fees.<\/p>\n<hr data-start=\"1654\" data-end=\"1657\" \/>\n<h3 data-start=\"1659\" data-end=\"1724\"><strong data-start=\"1663\" data-end=\"1724\">Chapter 3 \u2014 Return Evaluation and Refund Process<\/strong><\/h3>\n<p data-start=\"1726\" data-end=\"1889\">Returned products are processed by Marjes as soon as possible.<br data-start=\"1793\" data-end=\"1796\" \/><strong data-start=\"1796\" data-end=\"1889\">Refunds will be issued within 10 business days from the date the product is delivered to Marjes.<\/strong><\/p>\n<p data-start=\"1891\" data-end=\"2110\">Following the receipt and inspection of the product, Marjes, the customer <strong data-start=\"1949\" data-end=\"1983\">will inform by email<\/strong>.<br data-start=\"1984\" data-end=\"1987\" \/>If there are any issues or concerns with the product after the review, the customer will be re-contacted.<\/p>\n<hr data-start=\"2112\" data-end=\"2115\" \/>\n<h3 data-start=\"2117\" data-end=\"2166\"><strong data-start=\"2121\" data-end=\"2166\">Chapter 4 \u2014 Products Not Complying with Return Conditions<\/strong><\/h3>\n<p data-start=\"2168\" data-end=\"2290\"><strong data-start=\"2168\" data-end=\"2247\">Products that do not comply with the Return and Exchange Conditions (See Section 1) will not be accepted.<\/strong> will be returned to the buyer's address.<\/p>\n<p data-start=\"2292\" data-end=\"2486\">to avoid damaging the product's original, labeled box or packaging, the product, <strong data-start=\"2365\" data-end=\"2409\">must be shipped in a separate outer box<\/strong>.<br data-start=\"2410\" data-end=\"2413\" \/><strong data-start=\"2413\" data-end=\"2486\">No writing or labels should be applied to the original box.<\/strong><\/p>\n<p data-start=\"2488\" data-end=\"2721\">In case of bulk orders, this requirement may not apply if the products do not arrive in their outer boxes, but still <strong data-start=\"2593\" data-end=\"2664\">the return label can only be affixed to the original packaging<\/strong>, it should be remembered that no other marking should be made.<\/p>\n<p data-start=\"2723\" data-end=\"2978\">Unless Marjes has prior approval <strong data-start=\"2758\" data-end=\"2828\">Returns made after the 14-day period may not be accepted.<\/strong>.<br data-start=\"2829\" data-end=\"2832\" \/>Marjes shows the necessary care, especially in gift orders, <strong data-start=\"2925\" data-end=\"2978\">We reserve the right to refuse returns after 14 days.<\/strong><\/p>\n<hr data-start=\"2980\" data-end=\"2983\" \/>\n<h3 data-start=\"2985\" data-end=\"3033\"><strong data-start=\"2989\" data-end=\"3033\">Chapter 5 - Incorrect \/ Wrong Product Shipment<\/strong><\/h3>\n<p data-start=\"3035\" data-end=\"3190\">If Marjes sends the wrong or a faulty product, the customer, <strong data-start=\"3118\" data-end=\"3143\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3120\" data-end=\"3141\">info@marjesstudio.com<\/a><\/strong> Should be contacted via e-mail address.<\/p>\n<p data-start=\"3192\" data-end=\"3349\">The supplier will pick up the product from the customer's address and send the correct product as soon as possible.<br data-start=\"3278\" data-end=\"3281\" \/>In this case <strong data-start=\"3292\" data-end=\"3349\">No shipping fees will be charged to the customer under any circumstances.<\/strong><\/p>\n<hr data-start=\"3351\" data-end=\"3354\" \/>\n<h3 data-start=\"3356\" data-end=\"3412\"><strong data-start=\"3360\" data-end=\"3412\">Chapter 6 \u2014 Products Damaged During Transit<\/strong><\/h3>\n<p data-start=\"3414\" data-end=\"3612\">The package suspected to be damaged during shipment, <strong data-start=\"3464\" data-end=\"3520\">Must be opened and inspected by the cargo handler.<\/strong>.<br data-start=\"3521\" data-end=\"3524\" \/>If damage is detected in the product <strong data-start=\"3561\" data-end=\"3612\">A report should be made and the product should not be accepted.<\/strong><\/p>\n<p data-start=\"3614\" data-end=\"3749\">Since the shipping company's duty for the received product is deemed complete, subsequent damage claims cannot be processed.<\/p>\n<p data-start=\"3751\" data-end=\"3899\">Returns of opened, used, or damaged products <strong data-start=\"3814\" data-end=\"3831\">unacceptable<\/strong>.<br data-start=\"3832\" data-end=\"3835\" \/>The product must be returned in the condition it was received.<\/p>\n<p data-start=\"3901\" data-end=\"3996\">If the product has been sent for a refund <strong data-start=\"3942\" data-end=\"3980\">Standard Return Policy (Part 1)<\/strong> will be applied.<\/p>\n<hr data-start=\"3998\" data-end=\"4001\" \/>\n<h3 data-start=\"4003\" data-end=\"4065\"><strong data-start=\"4007\" data-end=\"4065\">Chapter 7 - Notification Requirement Before Return Shipment<\/strong><\/h3>\n<p data-start=\"4067\" data-end=\"4224\">Regardless of the reason for return, the customer must absolutely <strong data-start=\"4145\" data-end=\"4185\">is obligated to inform Marjes<\/strong>.<br data-start=\"4186\" data-end=\"4189\" \/>Contact <strong data-start=\"4199\" data-end=\"4224\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4201\" data-end=\"4222\">info@marjesstudio.com<\/a><\/strong><\/p>\n<hr data-start=\"4226\" data-end=\"4229\" \/>\n<h3 data-start=\"4231\" data-end=\"4271\"><strong data-start=\"4235\" data-end=\"4271\">Marjes Studio Contact Information<\/strong><\/h3>\n<p data-start=\"4273\" data-end=\"4543\"><strong data-start=\"4273\" data-end=\"4321\">MARJES STUDIO INTERIOR E-COMMERCE LIMITED COMPANY<\/strong><br data-start=\"4478\" data-end=\"4481\" \/>\ud83d\udce7 <strong data-start=\"4484\" data-end=\"4509\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4486\" data-end=\"4507\">info@marjesstudio.com<\/a><\/strong><br data-start=\"4509\" data-end=\"4512\" \/>\ud83c\udf10 <strong data-start=\"4515\" data-end=\"4543\"><a class=\"decorated-link\" href=\"https:\/\/marjesstudio.com\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"4517\" data-end=\"4541\">https:\/\/marjesstudio.com<\/a><\/strong><\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"RETURN AND EXCHANGE TERMS Section 1 - Right of Withdrawal and Refund Request MARJES STUDIO INTERIOR SPACE E-COMMERCE LIMITED STI (hereinafter referred to as","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10977","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/pages\/10977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/comments?post=10977"}],"version-history":[{"count":5,"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/pages\/10977\/revisions"}],"predecessor-version":[{"id":11354,"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/pages\/10977\/revisions\/11354"}],"wp:attachment":[{"href":"https:\/\/marjesstudio.com\/en\/wp-json\/wp\/v2\/media?parent=10977"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}